Returns & Exchanges

At Ambika Veg and Vegan Shop, we prioritize the freshness and safety of our plant-based products, ensuring full satisfaction with every order. Due to the perishable nature of food items, we offer a dedicated resolution process for any goods that do not meet our quality standards upon arrival.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your items for any signs of damage or quality concerns, especially for chilled or frozen vegan products.

• 2.
  Contact Support

  Email our customer service team within 24 hours of receipt with your order number and clear photographs of the items you wish to report.

• 3.
  Evaluation Process

  Our quality control team will review your claim to determine if a refund or replacement is applicable based on our food safety guidelines.

• 4.
  Resolution

  Once approved, a refund will be processed to your original payment method or a replacement shipment will be dispatched at no additional cost.